Privacy Policy

A legal disclaimer

At Oh So Clean (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We are a Texas-based residential cleaning business committed to protecting your privacy in accordance with U.S. and Texas laws.

This Privacy Policy is for general informational purposes and does not constitute legal advice. For full compliance with Texas, U.S., and international privacy laws, you should consult a licensed attorney.

What information we collect

We may collect the following types of personal and technical information:

Personal Information: Name, email address, phone number, home address, and payment information.
Booking & Communication Data: Service requests, messages, call logs, and reviews.
Technical Data: IP address, device type, browser data, and other analytics collected via cookies or tracking tools.

How we collect your information

We collect information directly and automatically when you:

Submit a form or request a quote on our website.
Book a cleaning service or communicate with us via email, text, or phone.
Interact with our website or social media.
Use third-party tools on our website (such as payment processors or booking platforms).

Why we collect your information

We use your personal data to:

Provide, schedule, and manage our cleaning services.
Send confirmations, reminders, and follow-up communications.
Respond to inquiries or customer service requests.
Process payments securely.
Improve our website, services, and customer experience.
Send marketing communications, if you’ve opted in.

How we store and share information

We store your information using secure systems and only retain it as long as necessary. We may share your data with:

Trusted service providers (e.g., payment processors, scheduling tools, and email platforms).
Law enforcement or regulatory bodies, if required by law.
We do not sell or rent your personal information to third parties.

All third-party service providers we use are contractually obligated to keep your information secure and confidential.

Cookies and tracking technology

Our website uses cookies and similar tools to enhance user experience and gather analytics (e.g., through Google Analytics). Cookies may collect information such as:

Browser type
Session duration
Pages visited

You can manage or disable cookies through your browser settings.

Communication and marketing

We may contact you by email, phone, or text message regarding:

Booking confirmations or updates
Customer feedback requests
Promotions or newsletters (only if you opt in)

You can opt out of marketing messages at any time by:

Clicking “Unsubscribe” in our emails
Texting “STOP” to unsubscribe from SMS messages
Contacting us directly at info@ohsocleanteam.com

How to access, update or delete your information

You have the right to:

Request access to the personal information we hold about you
Correct inaccuracies or update your information
Request that we delete your data, where applicable

To do this, email us at info@ohsocleanteam.com.

Privacy policy updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with the revised date. We encourage you to review it periodically.